Small Business Operations Consulting

Business Systems That Actually Work.

Most small businesses lose 5–10 hours a week to broken systems, scattered files, and manual work that should be automated. We build the operational backbone that big businesses have full-time staff for — without the headcount.

33M+
Small Businesses in the US
5–10hr
Weekly Time Lost to Bad Systems
48hr
Assessment Turnaround
0
Full-Time Hires Needed

Sound Familiar?

The tools exist — Google Workspace, Microsoft 365, Slack, Calendly, Drive. The problem is no one ever set them up properly or connected them. Most teams operate on duct tape and tribal knowledge.

📂
Files Scattered Everywhere
Critical docs live in someone's email, someone's desktop, three different Drive folders, and a thumb drive in a desk. Nobody can find anything.
💬
Communication Chaos
Decisions made in DMs nobody else sees. Important threads buried in email. Texts, Slacks, and meetings all carrying different versions of the truth.
📅
Scheduling is a Nightmare
Back-and-forth emails to book a 30-minute call. Double-bookings. No-shows because reminders never went out. Calendars no one can see.
⚙️
Manual Work That Should Be Automated
Invoicing by hand. Client onboarding from a Word doc. The same form emailed back and forth five times. Hours every week the system should handle.

Four Steps. The First One's Free.

Every engagement starts with a free assessment. We figure out what's broken, what fits, and what your team will actually use — before any money changes hands.

01
Free Assessment Free

Tell us what's slowing you down. We listen, organize it, and hand back a clear picture of what's actually going on — no cost, no pitch.

You describe the frustrations We organize them into root causes Clear written summary Zero obligation to continue
Start Free →
02
Game Plan

We audit your full stack and deliver a written roadmap — what's broken, what to fix, and the order to fix it in. Yours to keep.

Full tools + workflow audit Prioritized written plan Specific recommendations Execute it yourself, or hire us
Get Started →
03
Done-For-You

We execute the plan. Workspace, files, communications, scheduling, automations — all set up, connected, and documented.

Google Workspace / 365 setup File organization + permissions Slack / Teams / scheduling Docs your team can actually use
Get Started →
04
Ongoing Care

We stay on as your fractional ops team — there whenever something comes up, so it never drifts back into chaos.

Ongoing maintenance Staff support Quarterly optimization New tool setup as you grow
Get Started →

Pricing is quoted after your free assessment. Every business is different, so we scope and price each engagement once we understand what you actually need — no surprise bills, no one-size-fits-all packages.

Custom packages available. If none of the tiers above fit your situation, tell us what you need and we'll put together a package that does.

Software charges are paid directly by the customer. Google Workspace, Microsoft 365, Slack, Connecteam, and any third-party subscriptions are billed to you by those providers. Our pricing covers setup and support only.

The Process

01
Free Assessment
Fill out the form below. Tell us what you have and what's frustrating. You get a base plan by email within 48 hours — no call required.
~5 min your time
02
Admin Access
You give us admin access to your Google Workspace or Microsoft 365 (and any other tools we'll touch). Full access means we don't need to walk you through every screen. One-time clients are removed at handoff.
~15 min your time
03
We Do the Work
Async, on our schedule, within 5–7 business days. You don't need to be available. Every change is documented.
0 min your time
04
Walkthrough
30-minute walkthrough of everything built. You get a simple reference doc your staff can actually use. Questions answered before we close out.
~30 min your time
05
30-Day Support
If something needs tweaking after your team starts using it, we fix it. Monthly Care clients get this ongoing — that's the point of the retainer.
As needed

Tell Us Where You're At

No call required. Fill out the form and we'll email you a base plan within 48 hours. If we're a fit, we go from there. Either way you'll have a useful roadmap.

What Happens Next

  • We review your submission within 24 hours
  • You receive a base plan email within 48 hours
  • Plan includes recommended package + priority fixes
  • No sales call, no obligation to proceed
  • Reply to the email when you're ready to move forward
Something went wrong submitting your form. Please email luke@orderopsco.com directly and we'll get back to you.
We respond within 48 hours. No spam. No sales calls.

We've Got It.

Your assessment is in. Expect a base plan in your inbox within 48 hours. Check spam if you don't see it — reply to that email when you're ready to move forward.